Office 365 Overview and SLA

Office 365 is a cloud-based service model provided by Microsoft. Primarily used Cloud Computing models are Infrastructure as a service (Iaas), Platform as a service (Paas) and Software as a service (Saas). Office 365 is a Saas model.

O365 is the latest productivity service running in Microsoft Cloud. There are many services and benefits provided by O365 which include

  • Full Office applications available to users online and offline.
  • Granular IT controls and configuration in Exchange, Skype for business and Sharepoint.
  • Optimized experience over wide range of common devices.
  • 99.9% SLA*
  • Latest updates and patches installed by Microsoft so that you are always having the latest features

In Office 365, your data is owned, control by you and it is yours to take with you if you decide to leave the service.

Service Level Agreement

The services covered in Office 365 and the Service Level Agreement defined by Microsoft are available in a Technet article.

Experience the services and features of Microsoft Office 365 by creating a trial account of 30 days. To create an Enterprise trail account access this link.

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